https://purpleluna.co.uk/notes/ Plain-English guides for UK clinics and salons: WhatsApp, bookings, no-shows and the rules around them. Short, honest, no jargon. en-GB Fri, 23 Oct 2026 09:00:00 GMT https://purpleluna.co.uk/notes/keep-your-whatsapp-number/ https://purpleluna.co.uk/notes/keep-your-whatsapp-number/ Fri, 23 Oct 2026 09:00:00 GMT Keep your WhatsApp Business number when Luna answers for you. Same number, same chats, your phone still works. What moves, what changes, how to undo it. https://purpleluna.co.uk/notes/botox-price-on-whatsapp/ https://purpleluna.co.uk/notes/botox-price-on-whatsapp/ Mon, 28 Sep 2026 09:00:00 GMT Botox is prescription-only. UK ad rules probably allow a one-to-one reply, but WhatsApp bans promoting prescription drugs. A careful reply to paste. https://purpleluna.co.uk/notes/what-an-ai-receptionist-actually-does/ https://purpleluna.co.uk/notes/what-an-ai-receptionist-actually-does/ Tue, 11 Aug 2026 09:00:00 GMT What an AI WhatsApp receptionist genuinely does (24/7 replies, booking, rescheduling, FAQs, greeting returning clients by name), and where it should hand to a human. https://purpleluna.co.uk/notes/what-a-front-desk-costs/ https://purpleluna.co.uk/notes/what-a-front-desk-costs/ Sun, 09 Aug 2026 09:00:00 GMT The real 2026 cost of a UK salon receptionist: the £12.71 wage floor, 15% employer NIC and pension stack to about £30k. Cover the job without it. https://purpleluna.co.uk/notes/whatsapp-business-app-vs-api/ https://purpleluna.co.uk/notes/whatsapp-business-app-vs-api/ Fri, 07 Aug 2026 09:00:00 GMT The free app, the API, the Cloud API: what each can and can't do for salon booking, and the minimum you need to book on WhatsApp 24/7. https://purpleluna.co.uk/notes/they-didnt-cancel/ https://purpleluna.co.uk/notes/they-didnt-cancel/ Wed, 05 Aug 2026 09:00:00 GMT No-shows are friction, not bad clients. Yes, UK salon deposits are legal if fair, but catching the reschedule refills the slot faster than any fee. https://purpleluna.co.uk/notes/is-it-legal-to-let-ai-answer/ https://purpleluna.co.uk/notes/is-it-legal-to-let-ai-answer/ Mon, 03 Aug 2026 09:00:00 GMT Is AI auto-reply on WhatsApp legal in the UK? Answering a customer who messaged you first is the easy case. GDPR and PECR, without the fear. https://purpleluna.co.uk/notes/the-cut-they-take/ https://purpleluna.co.uk/notes/the-cut-they-take/ Fri, 03 Jul 2026 09:00:00 GMT Some booking apps take 20–35% of the new clients they send you. The honest breakdown of subscription vs commission pricing, and why a flat fee keeps more of what you earned. https://purpleluna.co.uk/notes/she-wont-message-back-tomorrow/ https://purpleluna.co.uk/notes/she-wont-message-back-tomorrow/ Thu, 28 May 2026 09:00:00 GMT What happens to the WhatsApps you don't see after closing time. The honest version, without invented numbers. Just what every salon owner already knows.